UK PURCHASE SHIELD · STOP. CALL US. CHECK.

Don't decide on the call. Call us first.

You receive an offer → Pause → Call your hotline → We check, explain the result on the phone and send an email summary.

THE SAFER ROUTINE

One call.
Four simple steps.

How it works
  1. Sales call
  2. Pause
  3. Call
  4. Check
  1. 01

    You receive an offer.

    Someone calls, visits your home or asks you to agree to something.

  2. 02

    Don't make a decision yet.

    Don't pay, sign or agree during the sales conversation.

  3. 03

    Call Purchase Shield.

    Use your dedicated member hotline.

  4. 04

    Get your answer.

    We'll talk it through immediately and send you a written summary by email.

A UK Purchase Shield adviser wearing a headset and branded fleece reviewing a quotation with an older woman at her kitchen table
A MOMENT TO PAUSE. SOMEONE TO CALL.

A clearer decision.
Together.

Paid once. Renews yearly unless cancelled.

BEHIND EVERY CALL

What do we check?

When you call us, we quickly check the company, the offer and any warning signs before giving you a clear answer.

An adviser reviewing a printed quotation with a magnifying glass while a checklist of checks shows on a laptop screen
Illustrative scene · How a Purchase Shield check looks from our side.
  • Company

    Who the company is, whether it is active, its Companies House record and key people.

  • Website & phone

    The website, domain, email and phone number, and who they really belong to.

  • Reviews & reputation

    Customer reviews, complaint patterns, scam reports and other warning signs online.

  • Regulation

    Where relevant, official registers, permissions and regulator warnings.

  • The offer

    Price, deposit, payment method, pressure tactics and what you're asked to agree.

  • Documents

    Quotes, contracts, cancellation information and important terms.

An adviser wearing a headset in a call centre, comparing a printed quotation with a laptop, a second screen and printed phone and review listings laid side by side on his desk
Illustrative scene · One offer, several sources checked side by side.

We don't rely on one search. We cross-check the information to build a clearer picture.

  • Low Risk

    No major warning signs identified.

  • Caution

    There are points you should check before proceeding.

  • High Risk

    We found significant warning signs.

  • Unable to Verify

    There is not enough reliable information available.

You get the answer immediately on the phone, followed by a written email summary.

No check can guarantee that a company, product or transaction is completely safe. We share what we found so you can make a more informed decision.

Paid once. Renews yearly unless cancelled.

Illustrative adviser smiling on a headset at his desk while a Purchase Shield check runs on his screen
A PERSON ON YOUR SIDE

Real people.
Real checks.
Clear answers.

When you call, a real person listens to the offer, reviews the details with you and helps you understand what to do next.

  • You talk. We listen.
  • We cross-check the details.
  • Phone guidance. A written summary.
ONE NUMBER. A SECOND OPINION.

Keep this where
your loved ones can see it.

Every member receives a Purchase Shield hotline card designed to stay on the fridge, by the telephone or on the wall.

STOP BEFORE YOU PAY.
CALL US FIRST.

Members receive their dedicated number when the service launches. The number shown is an example only.

Purchase Shield fridge magnet: Stop before you pay. Call us first. Example number 0800 123 4567.
Example card · 0800 123 4567 is not an active hotline.

Illustrative summary only. No real company is assessed and no email is sent.