Got a sales call?
Don't make a decision.
Call us first.
FOR THE PEOPLE YOU LOOK AFTER.Protect Mum or Dad for a full year with one number to call before they pay, sign or agree. We'll check it with you immediately on the phone and send a written summary afterwards.
12 months protection + fridge safety magnet included.
STOP.
Don't agree on the spot.
CALL.
Call your Purchase Shield hotline.
CHECK.
Get a clear second opinion.
Every decision goes through four safeguards.
- 01
Pause
Nothing is signed or paid while a salesperson is waiting.
- 02
Verify
A real person cross-checks the company, contact details and offer.
- 03
Explain
A clear risk rating on the phone, in plain English.
- 04
Record
A written summary the whole family can refer back to.
- Sales call
- Pause
- Call
- Check
- 01
You receive an offer.
Someone calls, visits your home or asks you to agree to something.
- 02
Don't make a decision yet.
Don't pay, sign or agree during the sales conversation.
- 03
Call Purchase Shield.
Use your dedicated member hotline.
- 04
Get your answer.
We'll talk it through immediately and send you a written summary by email.
A clearer decision.
Together.
What do we check?
When you call us, we quickly check the company, the offer and any warning signs before giving you a clear answer.
Company
Who the company is, whether it is active, its Companies House record and key people.
Website & phone
The website, domain, email and phone number, and who they really belong to.
Reviews & reputation
Customer reviews, complaint patterns, scam reports and other warning signs online.
Regulation
Where relevant, official registers, permissions and regulator warnings.
The offer
Price, deposit, payment method, pressure tactics and what you're asked to agree.
Documents
Quotes, contracts, cancellation information and important terms.
We don't rely on one search. We cross-check the information to build a clearer picture.
Low Risk
No major warning signs identified.
Caution
There are points you should check before proceeding.
High Risk
We found significant warning signs.
Unable to Verify
There is not enough reliable information available.
You get the answer immediately on the phone, followed by a written email summary.
Real people.
Real checks.
Clear answers.
When you call, a real person listens to the offer, reviews the details with you and helps you understand what to do next.
- You talk. We listen.
- We cross-check the details.
- Phone guidance. A written summary.
Keep this where
Mum can see it.
Every member receives a Purchase Shield hotline card designed to stay on the fridge, by the telephone or on the wall.
CALL US FIRST.
Members receive their dedicated number when the service launches. The number shown is an example only.
Get your family protected
What actually happens
when you call?
You read us the agreement.
A real person spots the warning signs.
“A salesman wants me to sign for new windows today.”
Would you sign this? Press the green button to see what our adviser would tell you.
Illustrative example only. No real company is checked and no email is sent.
Safe phone.
Safe home.
Safe family.
Three things a sales call puts in motion. One call that puts them back in your hands.
- 01The phone
Safe phone.
When an offer comes down the line, there is a number to call instead of a decision to make on the spot.
A person answers. Nothing is signed on that call. - 02The home
Safe home.
No deposit handed over at the door and no contract at the kitchen table before the details have been looked at.
The hotline magnet stays on the fridge. - 03The family
Safe family.
One written summary means you, Mum or Dad and anyone else helping all work from the same facts.
One membership keeps the family informed.
We can't guarantee a company is safe. What we do is make sure nobody in your family has to decide alone.
See what Family Shield includesOne rushed yes can cost thousands.
One call costs nothing extra.
Pausing on just one rushed agreement could matter far more than a year of membership.
Illustrative example, not real customer data. We can’t guarantee any outcome or recover money already paid.
£179per year
One payment.
12 months of protection.
Paid once. Renews yearly unless cancelled.
Get Family Shield — £179/yearFamily Shield
- Dedicated Purchase Shield hotline
- Immediate answer on the phone
- Written email summary
- Company and contact checks
- Reviews and scam-warning checks
- Quote and contract review
- Family support
- Cancel future renewal anytime
One plan. One number. One year protected.
Annual membership — renews every 12 months unless cancelled before renewal.
Real person.
Real check.
Real answer.
You can't be there for every sales call. You can give them someone to call before saying yes.
Built around trust, transparency and safer decisions.
UK Purchase Shield combines human support, structured checks and secure technology to help families make more informed decisions.
Our own service steps — not third-party certifications.
- Human reviewed
- Company checked
- Domain checked
- Phone checked
- Reputation checked
- Scam warning check
- Contract reviewed
- Written summary
- Protection active
What is UK Purchase Shield?
A family membership that gives you a dedicated hotline to call before paying, signing or agreeing to an unexpected purchase, contract or sales offer. A member of our team checks available information and explains what they found.
What should I do if I receive a sales call?
Don't pay, sign or agree on the call. Take the company name, phone number and details of the offer, end the conversation politely, and call your Purchase Shield hotline.
How quickly will you give me an answer?
We aim to talk it through with you on the same call and explain what we found in clear language. A written email summary follows afterwards. Some checks may take longer if information is limited.
What information should I have ready when I call?
The company name, phone number, website or email address, the price and deposit asked for, how they want to be paid, and any quote, letter or contract you have received.
What types of companies can you check?
Most UK businesses selling products or services to households — for example home improvements, energy, insurance, subscriptions and doorstep or telephone sales. If we cannot find enough reliable information, we will tell you.