A second pair of eyes before you make a decision.
About UK Purchase Shield
UK Purchase Shield was created to help families and older people pause before agreeing to unexpected purchases, contracts or sales offers.
When a member receives a sales call or offer, they can contact our dedicated hotline before making a decision.
Our team checks available information about the company, offer and potential warning signs, gives the member a clear answer on the phone, and then sends a written summary by email.
How we help
PAUSE
Don't agree or pay immediately.
CHECK
We investigate the company, contact details, reputation, offer and relevant warning signs.
DECIDE
We explain what we found so you can make a more informed decision.

Real people behind every call
When you call Purchase Shield, you're speaking with a real member of our team — not just an automated checker.
Our team reviews the information available and explains the findings in clear language.
- You talk. We listen.
- We cross-check the details.
- Phone guidance. A written summary.
Our principles
- 01
Independent
We don't sell the products we check.
- 02
Clear
Plain language, no jargon.
- 03
Human
A real person on every call.
- 04
No pressure
Take the time you need.
- 05
Safety before sales
Your decision always comes first.
We give an informed second opinion. We cannot guarantee that any company, product or transaction is risk-free.
See Family Shield